Privacy Policy
Last updated: August 16, 2026
Precision Time (“we”, “us”) repairs watches and clocks. This policy explains what personal information we collect, why we collect it, and how to reach us about it.
1. Who Is Responsible
The owner of Precision Time is responsible for the protection of the personal information we hold. You can reach us at privacy@precisiontime.ca.
2. What We Collect
- •Name
- •Email address
- •Phone number
- •Mailing address, if you send us a timepiece by mail
- •Details of your inquiry or repair request
- •Photographs you send us of a timepiece
When you use our website we also record limited technical information, such as your IP address, to keep the site secure.
3. Why We Collect It
- •To respond to your inquiry
- •To assess and carry out repair work
- •To contact you about your repair
- •To keep our business records
- •To keep our website secure
4. Consent
Submitting our contact form requires confirming that you have read this policy and our Terms and Conditions. The email and SMS checkboxes on that form are optional and cover messages that are not about an active repair.
You may withdraw your consent at any time by contacting privacy@precisiontime.ca.
5. Photographs
We photograph timepieces as part of our repair and documentation process, and may use those images to show examples of our work. Images shown publicly do not include your name or contact details.
If you prefer that images of your timepiece not be shown, tell us and we will not use them.
6. Email and SMS
We use your email address or phone number to reply to you and to send updates about your repair. Promotional messages are sent only if you opted in, and include a way to unsubscribe.
SMS messages are not active yet. If we enable them, you may opt out at any time by replying STOP.
7. Sharing
We do not sell or rent personal information. We use service providers for website hosting, data storage and message delivery, and information may be stored or processed outside Quebec.
8. Retention
We keep personal information only as long as we need it for the purposes described above and for our legal and business records. Technical records kept for security are retained for a limited period.
9. Cookies
We do not use tracking or advertising cookies. Your display preference and your response to the cookie notice are stored in your own browser.
10. Security
We take reasonable measures to protect personal information against loss and unauthorized access.
11. Your Rights
You may ask to see the personal information we hold about you and to have it corrected if it is inaccurate. You may also withdraw your consent. Write to privacy@precisiontime.ca.
12. Changes to This Policy
We may update this policy. The current version is always posted on this page.
13. Contact
For any question about this Privacy Policy:
Precision Time
Privacy requests: privacy@precisiontime.ca
General email: info@precisiontime.ca
Phone: +1 (514) 538-9599
Address: 1375 Rue Notre-Dame, 2nd Floor, Suite-3, Lachine, Montreal, QC H8S 2C9, Canada
Website: precisiontime.ca/contact